This site requires Javascript in order to view all its content. Please enable Javascript in order to access all the functionality of this web site. Here are the instructions how to enable JavaScript in your web browser.

NVIDIA Base Command Platform Support

Get a Premium AI Development Experience

World-class AI infrastructure meets world-class AI development experience. Get access to a fully managed NVIDIA DGX SuperPOD^™ and NetApp storage, and improve data scientist productivity by leveraging NVIDIA Base Command^™ Platform’s AI workflow and resource management solutions with integrated monitoring and reporting dashboards.

What’s Included in NVIDIA Base Command Platform Support

NVIDIA Business Critical Enterprise Support

Technical support through a 24x7 online support portal
Access to tracking tools for bug reporting and issue resolution
Access to knowledge base materials and product documentation
Diagnosis and resolution of operational issues for qualified issues

Technical Account Management Services for Base Command Platform

A dedicated, single point of contact from the NVIDIA Enterprise Experience Team
Regular meetings during the terms of service to provide support, best practices, and sample runs
Plans for upgrades to Base Command Platform’s cloud service and associated software
Forecasting of usage trends for plan renewal
Handling of escalations for technical issues during business hours

Discuss NVIDIA Base Command in the NVIDIA Developer Forums

SEE FORUMS

NVIDIA Base Command Platform Documentation

User Documentation:

Base Command Platform Service Terms:

NVIDIA Base Command Platform Terms of Use (TOU)