GeForce Now

FAQs

  • GENERAL

  • PC/MAC

  • SHIELD

HOW LONG CAN I PLAY A GAME ON GEFORCE NOW?
You can play one session up to four hours at a time. After fours hours, you can save your progress and start a new session. This is to ensure equal access to our servers for all users during the free beta.

WHEN IS GEFORCE NOW LAUNCHING?
GeForce NOW is currently in beta for Mac, PC and SHIELD. Commercial availability will be announced at a later date.

HOW MUCH DOES GEFORCE NOW COST?
GeForce NOW is free during the beta.

WHERE IS THE SERVICE AVAILABLE?
GeForce NOW is currently available in North America and Europe. Visit the server status website for a list of available servers and their current status.

HOW DO I JOIN THE GEFORCE NOW FREE BETA?
Request access to the beta here and we'll email details when there is availability in your location. SHIELD owners can activate beta access on-device.

WHAT GAMES ARE AVAILABLE?
There are more than 400 games currently supported. More games will be added regularly. You need to own the supported games on Steam, Uplay, or Blizzard Battle.net to play them on GeForce NOW. And only on SHIELD, users can get started with a selection of free games. See the full list of supported games here.

DO I NEED TO OWN GAMES?
To play games on GeForce NOW, you must own, or purchase, them in your Steam, Uplay, or account before playing them on the GeForce NOW. Or you can select from our growing list of Free-to-Play games. GeForce NOW gives you instant access to a powerful virtual gaming PC to play your games with amazing visual quality, on machines that otherwise would not be able to run them. And only on SHIELD, users can get started with a selection of free games.

WHY ARE SOME GAMES AVAILABLE IN OTHER COUNTRIES BUT I CANNOT PLAY THEM?
GeForce NOW follows local content-rating agencies. We make our best effort to have all games available in all countries, but some games are prohibited in some countries. Please see the available game list for your country for an official list of supported games.

I FOUND A BUG, WHERE DO I GO TO REPORT IT?
You can send feedback in app, head to our forums and post a thread there, or you can submit feedback privately via a chat at our support center. Our product and support teams are ready to assist when they can.

WHERE CAN I SEE THE LIST OF KNOWN ISSUES?
Please head over to our forums and view the "GeForce NOW Beta Known Issues" sticky thread.

I HAVE A FEATURE REQUEST, WHERE CAN I POST IT?
Please head over to our forums and post your suggestion there or send feedback in app. Our product and support teams will read and respond when they can. We will provide updates about new features we are working on there as well.

DO I NEED TO MANAGE MY NVIDIA DRIVERS OR GAME UPDATES MYSELF?
No. All driver and games updates are automatically updated by NVIDIA to keep your gaming rig up to date.

IS VOICE CHAT SUPPORTED USING A MICROPHONE?
Yes, the latest Mac and PC apps support in-game mic. Now you can voice chat with your friends, or foes, in game during your epic battles. You can use Bluetooth and wired microphones with this feature. If you are using a Bluetooth gaming headset, please read this Knowledge Base article to optimize your gaming audio.

WHY DO SOME GAMES HAVE MY NATIVE LANGUAGE, BUT OTHERS DO NOT?
At this time we support English, French and German app languages and will be adding more soon. Some games support in-game language changes so that you may be able to play games in your native language. We will add more language support through updates over the coming months.

HOW DO I INSTALL A GAME?
Games must be downloaded and installed from the digital stores. You will be prompted to log in to verify that you own the game before you can install it on GeForce NOW. You must also accept any license agreements that are part of the normal download and install experience set by the publisher.

HOW DO I LAUNCH AND PLAY A GAME?
On the first click of a game tile, your ownership is verified with the digital store through a login, and then the game is installed onto your GeForce NOW gaming rig in the cloud. Then you can launch the game by clicking on its icon in GeForce NOW. It will look and feel like you are launching the game as if it were on your device, when, in fact, GeForce NOW is launching it remotely on a gaming rig in the cloud and streaming it back to your Mac or PC.

CAN I USE A GAMEPAD WITH GEFORCE NOW?
Yes, please check our system requirements for a complete list of supported peripherals.

WHERE CAN I DOWNLOAD THE GEFORCE NOW APP AGAIN?
You can download the PC and Mac apps by following the instructions in this knowledge base article.

HOW HAS GEFORCE NOW CHANGED?
GeForce NOW on SHIELD is now a free beta, which lets you play your PC games from popular digital stores or free-to-play titles, including online multiplayer support. Once you have activated your beta, your NVIDIA account also works across PC & Mac. And only on SHIELD, get started with a selection of free games.

WHAT HAPPENED TO THE GEFORCE NOW STORE?
We have shut down the GeForce NOW store. The new GeForce NOW free beta lets you play your PC games from popular digital stores such as Steam and Uplay. All users should receive an email from NVIDIA with digital store keys for games they have purchased. We have added support for most of the top games from the GeForce NOW store to be available on the new GeForce NOW. Simply redeem your game code and play them on SHIELD. You can view our game support list to see if your favorite GeForce NOW store game is supported. Please note Witcher 3 on GoG is currently not supported; we are working at adding this in a future software release.

WHERE CAN I GET MY SAVED GAMES FOR GEFORCE NOW STORE GAMES?
The new GeForce NOW free beta does not support saved games transfer from the GeForce NOW store version to the versions on the digital stores. In addition, we do not offer end user downloads of saved games for manual importing into your games library.

WHERE CAN I GET THE DIGITAL STORE KEYS FOR GAMES I BOUGHT ON THE GEFORCE NOW STORE?
All users should receive an email from NVIDIA with digital store keys for games they have purchased. If you require support, please contact NVIDIA Customer Care.

CAN I STILL PLAY GEFORCE NOW MEMBERSHIP GAMES?
Yes, SHIELD, users can get started with a selection of free games. These games do not connect to digital stores nor do they support online multiplayer.

HOW DO I LAUNCH AND PLAY A GAME?
On the first click of a game tile, you will be taken to the digital store’s game page. Your ownership is verified when you login, and then the game is installed onto your GeForce NOW gaming rig in the cloud. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard. If you do not own the game, you can purchase it on the digital store.

To launch a game, click on its icon in the NVIDIA Game app. Look for the game with GEFORCE NOW’s label. It will look and feel like you are launching the game as if it were on your device, when, in fact, GeForce NOW is launching it remotely on a gaming rig in the cloud and streaming it back to your SHIELD.

WHAT’S THE DIFFERENCE BETWEEN GEFORCE NOW AND GAMESTREAM?
GeForce NOW streams your favorite PC games from NVIDIA cloud data centers. You can use GeForce NOW across your PC, Mac and SHIELD TV.

GameStream lets you cast your PC games to your SHIELD by accessing your games from your GeForce GTX-powered PC in your home.

IS VOICE CHAT SUPPORTED USING A MICROPHONE OR HEADPHONES?
GeForce NOW SHIELD currently does not support in-game mic. We are working at adding this in a future software release.

CAN I USE A GAMEPAD WITH GEFORCE NOW?
Yes, you can use the SHIELD controller to play games on GeForce NOW. Please check our system requirements for a complete list of supported peripherals.

CAN I USE A KEYBOARD AND MOUSE WITH GEFORCE NOW?
Yes, you can connect a USB or Bluetooth keyboard or mouse to a SHIELD to play games on GeForce NOW. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard.

WHERE CAN I DOWNLOAD THE GEFORCE NOW APP AGAIN?
You can download it on Google Play Store. Please open the Google Play app on your SHIELD device and Search for NVIDIA Games. You can keep your app up to date automatically by following these instructions.

I AM USING A NON US-ENGLISH KEYBOARD AND WHEN I USE IT WITH GEFORCE NOW I DO NOT SEE THE CHARACTERS OR LETTERS ON SCREEN THAT I PRESS.
We recommend using US English keyboards or the NVIDIA on screen control (OSC) keyboard or Steam Big Picture keyboard to type in characters such as @. However if you have a Uplay account with non ASCII characters, you cannot use the NVIDIA OSC keyboard or a US English keyboard. You may need to change your password to login to Uplay on GeForce NOW.