NVIDIA Base Command Platform Support

Get a Premium AI Development Experience

World-class AI infrastructure meets world-class AI development experience. Get access to a fully managed NVIDIA DGX SuperPOD and NetApp storage, and improve data scientist productivity by leveraging NVIDIA Base Command Platform’s AI workflow and resource management solutions with integrated monitoring and reporting dashboards.

What’s Included in NVIDIA Base Command Platform Support

NVIDIA Base Command Platform Support

NVIDIA Business Critical Enterprise Support

  • Technical support through a 24x7 online support portal
  • Access to tracking tools for bug reporting and issue resolution
  • Access to knowledge base materials and product documentation
  • Diagnosis and resolution of operational issues for qualified issues

Technical Account Management Services for Base Command Platform

  • A dedicated, single point of contact from the NVIDIA Enterprise Experience Team
  • Regular meetings during the terms of service to provide support, best practices, and sample runs
  • Plans for upgrades to Base Command Platform’s cloud service and associated software
  • Forecasting of usage trends for plan renewal
  • Handling of escalations for technical issues during business hours

Discuss NVIDIA Base Command in the NVIDIA Developer Forums

NVIDIA Base Command Platform Documentation

Interested in NVIDIA Base Command Platform?

Access NVIDIA Enterprise Support Services