NVIDIA DGX Foundry Support

Premium AI Development Infrastructure

World-class AI infrastructure meets world-class AI development experience. Get access to a fully managed cluster based on the NVIDIA DGX SuperPOD^™ architecture. Improve data scientist productivity by leveraging AI workflow and resource management solutions and integrated monitoring and reporting dashboards with NVIDIA Base Command^™.

What’s Included in NVIDIA DGX Foundry Support

NVIDIA Business Critical Enterprise Support

Technical support through a 24x7 online support portal
Access to tracking tools for bug reporting and issue resolution
Access to knowledge base materials and product documentation
Diagnosis and resolution of operational issues for qualified issues

Technical Account Management Services for DGX Foundry

A dedicated, single point of contact from the NVIDIA Enterprise Experience Team
Regular meetings during the terms of service to provide support, best practices, and sample runs
Plans for upgrades to Base Command’s cloud service and associated software
Forecasting of usage trends for plan renewal
Handling of escalations for technical issues during business hours

Discuss NVIDIA DGX Foundry and Base Command in the NVIDIA Developer Forums

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Unleash the Full Power of DGX Foundry with NVIDIA Base Command

NVIDIA Base Command is a software service for managing the end-to-end lifecycle of AI development, including workload management and resource sharing and integrated monitoring and reporting dashboards.

NVIDIA Base Command Documentation

User Documentation

DGX Foundry and Base Command Service Terms

NVIDIA Base Command Terms of Use (TOU)

Interested in NVIDIA DGX Foundry?

Access NVIDIA Enterprise Support Services

Ready to experience the same AI development platform that NVIDIA’s own engineers and researchers rely on every day? Work with your NVIDIA representative to determine how many NVIDIA DGX A100 nodes and how much NetApp storage best fits your needs using NVIDIA DGX Foundry.

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