HYPER SCAPE BUNDLE REDEMPTION FAQs

Q: I was sent here from another bundle promotion. Which promotion am I eligible for?

Only one offer per customer. If you have already subscribed for a GeForce NOW promotion, you will not be eligible for this promotion.

Q: I already purchased a Hyper Scape Season One token, can I transfer it to someone else?

If you have already unlocked the Hyper Scape content from your Uplay account, it can no longer be transferred.

Q: Are Founders members eligible to purchase the Hyper Scape bundle?

Yes! We encourage our Founders members to take advantage of this great offer.

Q: Do I lose my Founders membership rate if I purchase the Hyper Scape bundle??

No. Founders members will continue to receive their $4.99/month rate for 12 months . The 6-month membership offered with the Hyper Scape bundle is additive. After completion of the 6-month promotional period, you will resume for the remaining portion of your 12-months introductory rate.

Q: How does the 6-month membership impact my Founders billing?

Founders members will complete their current billing cycle before starting their 6-month membership. At the completion of the 6-month membership, they’ll resume monthly billing at $4.99 for the duration of their 12-month offer.

Q: Can I purchase multiple Hyper Scape bundles to stack GeForce NOW memberships?

No, only one promotional offer is able to be purchased at a time.

Q: I only want the Hyper Scape items, can I transfer my GeForce NOW membership to someone else?

No. The membership is tied to the account that makes the purchase.

Q: I only want the GeForce NOW membership, can I transfer my Hyper Scape items to someone else?

If you have already unlocked the Hyper Scape content from your Uplay account, it can no longer be transferred.

Q: Are there additional requirements for me to redeem my coupon?

Regional/Country Requirements - Some promotions require that they be redeemed in specific regions or countries. Please redeem the code in the appropriate region/country.

Age Requirements - Some promotions have age restrictions due to sensitive content. Please check that your NVIDIA account meets the age requirement.

Q: I am getting an error message. Help!

Please wait 48 hours and then try again. If you’re still unable to resolve the issue, please contact NVIDIA Customer Care