# NVIDIA RTX PRO Workstation Graphics Cards Warranty Information

## NVIDIA RTX PRO Workstation Graphics Cards

NVIDIA RTX PRO 6000 Blackwell Workstation Edition, NVIDIA RTX PRO 6000 Blackwell Max-Q Workstation Edition, NVIDIA RTX PRO 5000 72GB Blackwell, NVIDIA RTX PRO 5000 Blackwell, NVIDIA RTX PRO 4500 Blackwell Workstation Edition, NVIDIA RTX PRO 4000 Blackwell, NVIDIA RTX PRO 4000 Blackwell SFF Edition, NVIDIA RTX PRO 2000 Blackwell, NVIDIA RTX 6000 Ada Generation, NVIDIA RTX 5880 Ada Generation, NVIDIA RTX 5000 Ada Generation, NVIDIA RTX 4500 Ada Generation, NVIDIA RTX 4000 Ada Generation, NVIDIA RTX 4000 SFF Ada Generation, NVIDIA RTX 2000 Ada Generation, NVIDIA RTX A6000, NVIDIA RTX A5500, NVIDIA RTX A5000, NVIDIA RTX A4500, NVIDIA RTX A4000, NVIDIA RTX A2000, NVIDIA Quadro RTX 8000, RTX 6000, RTX 5000, RTX 4000, GV100, Quadro GP100, Quadro P6000, Quadro P5000, Quadro P4000, Quadro P2000, Quadro P1000, Quadro P620, Quadro P600, Quadro P400, Quadro M6000 24GB, Quadro M5000, Quadro M4000, Quadro M2000, Quadro K2200, Quadro K1200, Quadro K620, and Quadro K420 \*

## What does this warranty cover?

Any manufacturing defects or hardware component failures in your NVIDIA® branded Graphics Card that is still within warranty along with any accessories you received.

## For how long?

Three (3) years from the date of purchase of your new Warranted Product based on product specific warranty.

## What will NVIDIA do?

Repair, or if repair is not possible, replace your defective Warranted Product. Replacement parts and/or products may include new or refurbished parts or products and are warranted only until the expiration of the original warranty period.

## What does this warranty not cover?

Any problems that do not relate specifically to a manufacturing defect or hardware product failure, including, but not limited to, problems caused by abuse, misuse, negligence, act of God (such as flood), misapplication of service by a party other than an authorized service representative, software, shipment damages, etc.

## What to do if you have a problem?

If you are experiencing a problem, or if you believe that your product is defective, please contact your local [distributor/reseller,](https://www.nvidia.com/en-us/support/warranty/?wcmmode=disabled#distributor) or if you purchased your product directly from NVIDIA please contact the NVIDIA Customer Care team. We will help you troubleshoot your issue and process a replacement if it is found to be defective. NVIDIA Customer Care can be reached here, where you can search our knowledgebase for solutions to common problems or interact with our staff via the "Ask a Question" or "Live Chat" tabs:[www.nvidia.com/support](https://www.nvidia.com/en-us/support/?wcmmode=disabled)

## Limitations of warranty

This warranty applies only to the original purchases of the Warranted Products from an NVIDIA-authorized third party or [www.nvidia.com](https://www.nvidia.com/); this warranty will not extend to any person that acquires a Warranted Product on a used basis.

Your exclusive remedy, and NVIDIA's sole obligation and liability with respect to any defective product, is limited to the repair or replacement of such product as described in this warranty. NVIDIA may, at its discretion, use new or refurbished parts or units to meet the conditions of the warranty.

## Disclaimer of warranty

EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NVIDIA DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR PRACTICE OR THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

SOME STATES AND JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF CERTAIN IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

## Limitation of liability

IN NO EVENT SHALL NVIDIA BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY NATURE INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, REVENUE, PRODUCTION, OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR IN CONNECTION WITH THIS LIMITED WARRANTY, OR THE USE OR PERFORMANCE OF ANY PRODUCT, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF NVIDIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NVIDIA'S TOTAL AGGREGATE LIABILITY FOR DAMAGES OF ANY NATURE, REGARDLESS OF FORM OF ACTION, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO NVIDIA FOR THE PRODUCT UPON WHICH LIABILITY IS BASED. SOME STATES AND JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

WITHOUT LIMITING THE GENERALITY OF THE ABOVE DISCLAIMERS, NVIDIA DOES NOT WARRANT ANY SOFTWARE PRODUCTS UNDER THESE TERMS AND CONDITIONS. WARRANTIES, IF ANY, FOR SOFTWARE ARE CONTAINED IN THE APPLICABLE LICENSE AGREEMENT WHICH ACCOMPANIES THE WARRANTED PRODUCTS.

NVIDIA RESERVES THE RIGHT TO CHANGE ITS WARRANTIES AT ANY TIME, IN ITS SOLE DISCRETION WITHOUT PRIOR NOTICE WITH RESPECT TO FUTURE SALES AND DELIVERIES.

## Governing law and your rights

This warranty gives you specific legal rights. You may also have other rights which vary from state to state, and jurisdiction to jurisdiction. You hereby agree to all terms of this warranty in the English language. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this warranty and is strictly excluded. This warranty and all disputes that may arise from it shall be governed by the laws of the state of Delaware in the United States. You hereby consent to the personal jurisdiction of the state and federal courts located in Santa Clara County, California, for any lawsuit filed there arising from or related to this warranty.

This warranty was last updated on October 29, 2018.

\*Please contact your local [distributor/reseller](https://www.nvidia.com/en-us/support/warranty/#distributor) first for Warranty and Support