Stay up to date on the latest software enhancements, get help with deployment and configuration questions, be prepared for unforeseen circumstances, and get the most out of your high-performance computing (HPC) or AI cluster with NVIDIA Bright Cluster Manager support.
Keep your cluster always up to date with new software releases. Our support team manages any issues that arise as a result of an upgrade.
Get support when you need it with direct communication with NVIDIA Bright Cluster Manager support experts.
Day or night, use a simple web interface to submit issues to our support team, with all the details of your cluster’s behavior.
Get email responses within six hours. Service starts on Monday at 9:00 a.m. Australian Central Time (11:30 p.m. Sunday UTC) and ends on Friday at 5:00 p.m. Pacific Time (1:00 a.m. Saturday UTC).
To learn more about what’s covered and how NVIDIA Bright Cluster Manager support can help ensure your deployment is ready to meet the challenges of enterprise use, please view the NVIDIA Bright Cluster Manager Scope of Coverage.
Renewing your NVIDIA enterprise support agreement helps ensure continuous uptime, ongoing access to the latest software updates, and technical assistance for your NVIDIA Bright Cluster Manager deployment.
Please reach out if you have any questions regarding Bright Cluster Manager features, support, and/or inclusion in NVIDIA’s portfolio of HPC and AI/ML platform solutions.
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