REDEMPTION FAQS

Q: How do I get my GeForce NOW offer code from NVIDIA Partners?

1. Choose your preferred partner from the list displayed on our offer landing page.

2. Purchase a qualifying product from the partner's website.

3. Our partner will email the code, this may take up to 14 days. If you do not receive a code please contact the partner directly.

4. Please follow our redemption instructions on the offer landing page to claim your GeForce NOW Founders membership.

Q: How do I get my GeForce NOW offer code from the NVIDIA Store?

1. Purchase a qualifying product from the NVIDIA website.

2. We will email the code to you after purchase.

3. Please follow our redemption instructions on the bundle landing page to claim your GeForce NOW Founders membership.

Q: How do I know if my retailer is participating in the NVIDIA GeForce NOW promotion?

Not all retailers participate in the GeForce NOW promotion. Check with your retailer if they are participating in the promotion.

Q: My coupon does not work. What should I do?

Coupons cannot be redeemed if the offer promotion has ended or if the code is invalid. Please reach out to your retailer either to check if the promotion has ended or to get a replacement coupon.

Q: Are there additional requirements for me to redeem my coupon?

Graphics Card Requirements - Some coupons can only be redeemed on selected graphics cards. These coupons are typically tied to a graphics card purchase or promotional giveaway. Please make sure your graphics card is installed before redemption.

Regional/Country Requirements - Some coupons require that they be redeemed in specific regions or countries. Please redeem the code in the appropriate region/country.

Age Requirements - Some coupons have age restrictions due to sensitive content. Please check that your NVIDIA account meets the age requirement.

Q: Why must game bundle code redemptions be completed with a qualifying graphics card, desktop or laptop?

Offer code included as part of a qualifying GPU or PC purchase are intended for use by the purchaser. Redeeming the code on a qualifying system helps NVIDIA verify the offer is redeemed by the purchaser. Please note that only one code can be redeemed per qualifying GPU, and this GeForce NOW offer may only be redeemed once by the same customer.

Q: I am getting an error message. Help!

Please wait 48 hours and then try again. If you’re still unable to resolve the issue, please contact NVIDIA Customer Care at http://www.nvidia.com/nvcc.