NVIDIA Bright Cluster Manager Support

Stay up to date on the latest software enhancements, get help with deployment and configuration questions, be prepared for unforeseen circumstances, and get the most out of your high-performance computing  (HPC) or AI cluster with NVIDIA Bright Cluster Manager support.

What’s Included?

The Latest Software Updates

Keep your cluster always up to date with new software releases. Our support team manages any issues that arise as a result of an upgrade.

Access to Expert Guidance

Get support when you need it with direct communication with NVIDIA Bright Cluster Manager support experts.

Easy Ticket Submission

Day or night, use a simple web interface to submit issues to our support team, with all the details of your cluster’s behavior.

Fast Responses on Business Days

Get email responses within six hours. Service starts on Monday at 9:00 a.m. Australian Central Time (11:30 p.m. Sunday UTC) and ends on Friday at 5:00 p.m. Pacific Time (1:00 a.m. Saturday UTC).

Scope of Coverage

To learn more about what’s covered and how NVIDIA Bright Cluster Manager support can help ensure your deployment is ready to meet the challenges of enterprise use, please view the
NVIDIA Bright Cluster Manager Scope of Coverage.

Documentation

Why Renew?

Renewing your NVIDIA enterprise support agreement helps ensure continuous uptime, ongoing access to the latest software updates, and technical assistance for your NVIDIA Bright Cluster Manager deployment.