NVIDIA Base Command Manager Support

Stay up to date on the latest software enhancements, get help with deployment and configuration questions, and get the most out of your high-performance computing (HPC) or AI cluster with NVIDIA Base Command™ Manager support.

What’s Included?

The Latest Software Updates

Keep your cluster always up to date with new software releases. Our support team manages any issues that arise as a result of an upgrade.

Access to Expert Guidance

Get support when you need it with direct communication with NVIDIA Base Command Manager support experts.

Easy Ticket Submission

Day or night, use a simple web interface to submit issues to the NVIDIA enterprise support team, with all the details of your cluster’s behavior.

Resources for Bright Cluster Manager 9.2 and Earlier

For customers using NVIDIA Bright Cluster Manager 9.2 or earlier, support is available from Monday at 9:00 a.m. Australian Central Time (11:30 p.m. Sunday UTC) to Friday at 5:00 p.m. Pacific Time (1:00 a.m. Saturday UTC). Additional support resources are available below.