If you’re looking to run AI, data analytics, and other software from the NVIDIA® NGC™ catalog, you can purchase enterprise software support. Benefits of NVIDIA-Certified Systems Software Support include:
Take advantage of enterprise-grade support for NVIDIA software running on NVIDIA-Certified Systems™. With access to software patches, updates, and upgrades, plus technical support, you can minimize downtime and maintain a production deployment.
NVIDIA Virtual GPU
With the purchase of a virtual GPU (vGPU) license, NVIDIA-Certified Systems that are also vGPU-certified can be managed with leading virtualized infrastructure and cloud management frameworks. NVIDIA vGPU Support Services provide access to comprehensive software patches, updates, and upgrades, plus technical support.
NVIDIA AI Enterprise
NVIDIA AI Enterprise is an end-to-end, cloud-native suite of AI and data analytics software, optimized to enable any organization to use AI and certified to deploy anywhere. With it, organizations get the transparency of open source with the assurance of full enterprise support and platform certification, so AI projects stay on track. Extend your team to include NVIDIA experts, get ticket prioritization and coordinated support across the full solution and partner products until resolution, control your upgrade and maintenance schedules with long term support (LTS) options, and access customer training and knowledge base resources.
NVIDIA Omniverse Enterprise
NVIDIA Omniverse™ Enterprise is an end-to-end 3D collaboration and true-to-reality simulation platform, optimized and certified by NVIDIA to run on NVIDIA-Certified Systems. The platform license features full Enterprise Support Services, SUMS and direct communication with technical experts via email, phone, and a web portal.
Hardware Support
NVIDIA-Certified Systems hardware support is available through our partner ecosystem. Please consult the partner that provided your server for details on the type of support that’s available.
Frequently Asked Questions
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What are NVIDIA-Certified Systems?
NVIDIA-Certified Systems bring together NVIDIA GPUs and networking to systems from leading NVIDIA partners in optimized configurations. These servers are validated for performance, manageability, security, and scalability and are backed by enterprise-grade support from NVIDIA and partners. With an NVIDIA-Certified System, you can confidently choose performance-optimized hardware solutions to power your accelerated computing workloads—both in smaller configurations and at scale.
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What happened to NGC Support Services and NVIDIA-Certified Systems Software Support?
To provide a more consistent and unified support experience to our end customers, NGC Support Services and NVIDIA-Certified Systems Software Support are no longer being sold. Instead, customers who wish to run AI and data analytics software from NVIDIA on bare-metal NVIDIA-Certified Systems can purchase NVIDIA AI Enterprise licenses and support going forward. The comprehensive support services offering comes with a Support, Upgrades, and Maintenance Subscription (SUMS) with optional upgrades, including 24/7 business-critical support and a designated technical account manager (TAM). NVIDIA AI Enterprise software products can be purchased as either perpetual licenses with SUMS or an annual subscription.