GEFORCE EXPERIENCE COUPON CODE REDEMPTION FAQ

Q: How do I get my game code or codes from NVIDIA Partners?

1.    Choose your preferred partner from the list displayed on our bundle landing page

2.    Purchase a qualifying product from the partner's website

3.    Our partner will email the code, this may take up to 14 days. If you do not receive a code please contact the partner directly.

4.    Please follow our redemption instructions on the bundle landing page to claim your free game or games

Q: How do I get my game code or codes from the NVIDIA Store?

1.    Purchase a qualifying product from the NVIDIA website

2.    We will email the code to you after purchase

3.    Please follow our redemption instructions on the bundle landing page to claim your free game or games

Q:  Which promotion am I eligible for?
If your qualified RTX purchase was made from January 7, 2019 to March 4, 2019 you are qualified for the Game On (Battlefield V and Anthem) bundle. See the Terms & Conditions for the previous bundle here.

If your qualified RTX purchase was made from March 5, 2019 to April 4, 2019 you are qualified for the RTX Triple Threat (Battlefield V, Anthem, and Metro Exodus) bundle.

Q: Are there additional requirements for me to redeem my coupon?

  • Graphics Card Requirements- Some coupons can only be redeemed on selected graphics card. These coupons are typically tied to a graphics card purchase or promotional giveaway. Please make sure your graphics card is installed before redemption.
  • Regional/Country Requirements- Some coupons require that they be redeemed in specific regions or countries. Please redeem the code in the appropriate region/country.
  • Age Requirements - Some coupons have age restrictions due to sensitive content. Please check that your NVIDIA Account meets the age requirement.

Q: I already own the game that I've received a game code for.
In most cases, a game code can only be redeemed against an account that does not already own the game. If you already own the game, you will not be granted a second copy.

Q: I am getting an error message. Help!
Please wait 48 hours and then try again. If you are still unable to resolve the issue, please contact NVIDIA Customer Care.