This NVIDIA limited warranty covers your Jetson or Tegra hardware product, along with any accessories received with the hardware product, ("Warranted Product") under normal use conditions for manufacturing defects or hardware component failures in your Warranted Product that is still within warranty. This warranty is for the original owner only and is therefore non-transferable, non-assignable and is voided when the Warranted Product is transferred to another party.
Except as provided below, this NVIDIA warranty applies for one (1) year from the date of purchase of your new Warranted Product ("Warranty Period"). Jetson modules and Tegra SoCs have a three (3) year Warranty Period.
Repair, or if repair is not possible, replace your defective Warranted Product. Replacement parts and/or products may include new or refurbished parts or products and are warranted only until the expiration of the original Warranty Period.
NVIDIA does not guarantee that the operation of the Warranted Product will be uninterrupted or error free. NVIDIA is not responsible for any interoperability or compatibility issues that may arise when (a) products, software, or options not supported by NVIDIA are used; (b) configurations not supported, provided or approved by NVIDIA are used; (c) parts intended for one system are installed in another system of different make or model. NVIDIA will have no warranty obligation with respect to the following: (a) Warranted Product hardware that has no defects in materials or workmanship, (b) software, games or applications, (c) cosmetic damage; (d) normal wear and tear; (e) expendable or consumable parts; (f) defects or damage to the Warranted Product arising from or related to: (1) any modifications, alterations, tampering, repair, or servicing by any party other than NVIDIA or its authorized representatives; (2) handling, transit, storage, installation, testing, maintenance, or use not in accordance with the Warranted Product documentation; (3) abuse, negligence, neglect, accidents, or misuse; (4) third party software or viruses; or software loss or data loss that may occur during repair or replacement; (5) fire or spillage of food or liquid, external electrical fault, or any acts of God (such as, but not limited to, lightning), or any other external factor.
NVIDIA IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. NVIDIA IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY NVIDIA WHEN THE PRODUCT IS MANUFACTURED.
Before returning any Warranted Product for service, it is recommended that you back up data and remove any confidential, proprietary, or personal information.
If you are experiencing a problem, or if you believe that your product is defective, please contact the NVIDIA Customer Care team. We will help you troubleshoot your issue and process a replacement if it is found to be defective. NVIDIA Customer Care can be reached here, where you can search our knowledgebase for solutions to common problems or interact with our staff via the "Ask a Question" or "Live Chat" tabs: www.nvidia.com/en-eu/support/.
This warranty applies only to the original purchasers of the Warranted Products from an NVIDIA-authorized third party or www.nvidia.com ; this warranty will not extend to any person that acquires a Warranted Product on a used basis.
Your exclusive remedy, and NVIDIA's sole obligation and liability under this warranty with respect to any defective Warranted Product, is limited to the repair or replacement of such Warranted Product as described in this warranty. This does not affect your legal rights or remedies, including your right to reject the Warranted Product and/or get a reduction in the price paid for a Warranted Product if we are unable to repair/replace the Warranted Product.
We do not in any way exclude or limit our liability where it would be unlawful for us to do so, including for:
NVIDIA WILL BE RESPONSIBLE FOR LOSS OR DAMAGE YOU SUFFER THAT IS A FORESEEABLE RESULT OF OUR BREACH OF THIS WARRANTY OR OUR NEGLIGENCE UP TO THE AMOUNT YOU PAID FOR THE WARRANTED PRODUCT. WE WILL NOT, UNDER ANY CIRCUMSTANCE, BE RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE.
LOSS OR DAMAGE IS FORESEEABLE IF THE LOSS OR DAMAGE WAS AN OBVIOUS CONSEQUENCE OF OUR FAILURE OR IF THE LOSS OR DAMAGE WAS CONTEMPLATED BY YOU AND US AT THE TIME YOU PURCHASED THE WARRANTED PRODUCT.
This warranty gives you specific legal rights. You may also have other rights which vary from country to country and this warranty does not affect those rights.
This warranty and all disputes that may arise from it shall be governed by the laws of the country in which you reside and you agree to submit to the non-exclusive jurisdiction of the courts of such country.
Severability. Each of the paragraphs of this warranty operates separately. If any paragraph is found to be illegal or unenforceable, the remainder of this warranty will continue in full force and effect. This warranty was last updated on September, 2019.