vGPU Software Support

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NVIDIA VIRTUAL GPU SOFTWARE SUPPORT

MAXIMIZE YOUR VIRTUALIZATION INVESTMENT

NVIDIA Support, Updates, and Maintenance Subscription (SUMS) for virtual GPU (vGPU) software provides access to comprehensive software patches, updates, and upgrades, plus technical support. You now have an easy, reliable way to improve productivity and reduce system downtime for your production systems.

NVIDIA VIRTUAL GPU SOFTWARE SUPPORT

NVIDIA vGPU SUMS is available for NVIDIA vGPU software versions 2.0 and beyond on your NVIDIA® Tesla® certified systems, including:

  1. Access to the latest updates and upgrades
  2. Maintenance for NVIDIA virtual GPU software
  3. Direct communication with NVIDIA technical experts
  4. Searchable knowledge base of documentation, application notes and articles
  5. Rapid response & timely issue resolution
  6. Active issue prioritization

FLEXIBLE LICENSING OPTIONS

SUMS can be purchased with a vGPU software license as an annual subscription, or can be purchased as a yearly subscription alongside a perpetual vGPU software license.

 
  Production
Maintenance releases
Updates
Upgrades
Maintenance, Updates and Upgrades Access Period 3 Years from General Availability
Response Time 4 Hours
Online Access NVIDIA virtual GPU support portal
Support Hours
 
24/7
Knowledgebase
Support currently available only in English.
 

For additional service details, please review the NVIDIA virtual GPU End User License Agreement and the NVIDIA virtual GPU Software Service Supplemental Terms.

WHERE TO BUY NVIDIA VIRUTAL GPU SUMS

NVIDIA virtual GPU SUMS is available worldwide. To purchase, please contact your NVIDIA GRID Reselling Partner or request more information.

 
 
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