Support, upgrades, and maintenance subscription (SUMS), included with every NVIDIA AI Enterprise software license.
Receive service-level agreements of four hours for response times during local business hours.
Get broad platform support, including bare metal, virtualized, containerized, GPU, and CPU only.
Supported infrastructure options include NVIDIA-Certified Systems™, NVIDIA DGX™ systems, and the public cloud.
Access NVIDIA AI experts for guidance on configuration and performance. Engineering and other experts are available 8:00 a.m.-5:00 p.m., during local business hours.
Receive priority notifications of the latest security fixes and maintenance releases.
Long-term support, up to three years, is available for designated software releases.